Procedures for requesting disability-related accommodations (inside and outside the classroom) for students, employees and visitors can be found on Accessibility Resources Office webpage.
SUNY Broome Community College supports all students, visitors and employees in their right to file a grievance when they believe they have been denied equal access in the form of appropriate accommodations, modifications, auxiliary aids, or effective communication as described in Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 as amended and/or the New York State Human Rights Law.
Resolving Conflicts
Students, employees and visitors are encouraged to discuss their concerns with the department or individual staff member with whom the concern is related to. The staff within Accessibility Resources Office (ARO) are also available to assist anyone in their attempt to resolve issues regarding equal access at SUNY Broome Community College.
Formal Appeal
If any person feels that a satisfactory resolution has not been reached after attempting to resolve the concern, they should complete an ADA/504 Compliance Reporting Form. This form will be submitted to the Associate Vice President of Student Development and Dean of Students who serves as the Section 504 Compliance Officer:
Dr. Carol Ross-Scott
Email: DOS@sunybroome.edu
Phone: 607-778-5681
The appeal should be filed within 5 business days* from receiving a denial/unsatisfactory decision. The request must specifically set forth the grounds for the appeal, i.e. why should the decision be changed, modified, etc.
The 504 Compliance Officer shall conduct an independent investigation including interviewing all parties and any witnesses deemed relevant and material pertinent to the issues raised. The Compliance Officer shall make a final determination in the matter and notify all interested parties of the decision within 10 business days*.
Communication will occur in writing through SUNY Broome email for SUNY Broome affiliated parties; visitors will be contacted through the email provided in the ADA/504 Compliance Reporting Form.
*In extenuating circumstances, the timeline for an appeal or decision may be altered based on mutual agreement.
If the complaint is not then resolved, the student, employee or visitor may choose to file a complaint with the Federal Office for Civil Rights or the NYS Division of Human Rights.
