Request for online Writing Center assistance
Due to the physical distancing practices included in the response to COVID-19, we are encouraging all students who can use one of our online support options to do so. The Writing Center will be unavailable for on-campus appointments during the Fall 2020 semester. We regret any inconvenience.
During the Fall 2020, our professional tutors will be responding to requests on weekdays from Thursday, Sept. 3 through Monday, Dec. 21. We will try to respond to requests by the end of the workday after they are received, if not sooner. If there is a high volume of demand a response may take a bit longer. For select hours on weekdays, professional tutors will be available for real-time sessions using the GoBoard platform. You can find information about the schedule here.
- SUNY Broome writing tutors are trained and experienced in responding to writing, so they can help you with writing concerns such as organization, clarity, style, transitions, and other generic criteria for academic writing. While we will address sentence‐level concerns (if you request assistance), we will NOT edit or proofread your work. Instead, we can point to patterns of error in your writing and suggest ways for you to develop your editing skills.
Instructions for making a real-time GoBoard session appointment:
Scheduling the Appointment:
Start the process by sending an e-mail explaining that you would like a real-time session. Send the e-mail to WritingCenter@sunybroome.edu. You’ll receive a follow-up e-mail to determine the precise day and time, and then you’ll receive a confirmation e-mail that the appointment has been scheduled with one of our professional tutors.
Before your Appointment Starts:
The platform we use, GoBoard, allows for documents to be uploaded from several other platforms. We recommend that you save your document using Google Drive, which you have access to through your school-created Google account. If you have your document saved using Google Drive, you will be able to upload it more quickly during your GoBoard session.
Entering your GoBoard Session:
Near the time your session is to begin, you’ll receive an e-mail from your tutor with the link to access the GoBoard session. Please use Firefox or Chrome as your browser when you open the link. When the GoBoard site prompts you, indicate that you are “A Student.” If it asks you to log in, you can sign in using your school-created Google account information. GoBoard will ask for permission to use any detected camera & microphone. Once you’ve given camera & microphone access, you should be able to enter the GoBoard session and begin interacting with your tutor.
If you encounter any difficulties accessing the GoBoard platform, please e-mail the tutor who sent you the link to let them know.
Instructions for an e-mail based response:
If You Have Preliminary or General Questions:
Prepare a document with your questions and treat that document as if it were the “draft” referred to below.
If You Have Questions/Concerns About a Draft:
Before you submit your draft, please reread your draft carefully and critically, checking to see how it matches the criteria specified by your instructor.
Copy and paste the following questions/prompts into an e-mail. Answer all prompts, especially the final one. Attach a copy of the assignment (if possible) and your draft as a doc, docx, or rtf file.
Send to: email@example.com
The online writing tutor will respond as outlined above.
- What is your first and last name?
- What is your SUNY Broome ID number (from the back of your ID card)?
- For what Course (Name, Number & Section) is the assignment being done? If not for a course, what is the general purpose for the piece of writing (transfer app essay, cover letter, etc.)?
- For what Professor/Instructor is the assignment being done (if applicable)?
- Have you visited the Writing Center before (either in person or online)? If so, how many times?
- List past and current English (Eng. 110, 111, 220, etc.) and “W” (writing emphasis) courses that you have taken/are taking.
- Describe the assignment and/or send us a copy of the assignment. Include the due date! (The more information you provide us, the greater the depth of our comments can be.)
- What are your specific concerns and questions about your draft? (This answer is very important, as it guides our tutors in their responses to your draft.)
Writing Center Contact Information:
+1 (607) 778-5632