Last Updated: May 4, 2020
About Accessibility Compliance
Section 504 of the Vocational Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 (ADA) and its amendments prohibit discrimination against individuals with disabilities and mandate that public programs and services be accessible to people with disabilities. Both the Department of Justice Civil Rights Division and the U.S. Department of Education Office for Civil Rights have issued rulings and statements that support the position that web content is covered by this legislation.
Example Website Accessibility Issues
- Visitors cannot see graphics due to visual impairments
- Visitors cannot hear audio due to hearing impairments
- Visitors cannot easily download large files
- Visitors use assistive technology that emulates keyboard and/or mouse functions
- Visitors have difficulty navigating sites that are poorly organized
- Visitors who are blind may use systems that read aloud text
- Visitors with mobility impairment may use speech recognition software or an alternative keyboard
SUNY Broome’s Website Accessibility Goals
SUNY Broome’s goal is to create resources that can be used by the widest spectrum of potential website visitors by applying universal design principles and conforming to WCAG 2.0 AA standards.
Beginning July 1, 2017, all new and redeveloped web pages, web applications, and web content, created by SUNY Broome, on websites and subdomains used for SUNY Broome’s academic divisions, academic departments, and administrative offices shall conform to WCAG 2.0 AA standards. All public MyCollege website pages with compliancy issues are being migrated to a WCAG 2.0 AA compliant platform, with priority given to pages requested by an Accessibility Resources Office or Learning Assistance Department employee on behalf of a qualified student with a disability.
Collaboration with Accessibility Resource Office (ARO):
Members of the web development team in the Office of Marketing and Communications (MarCom) communicate with specialists from our Accessibility Resources Office (ARO) and Learning Assistance Department (LAD) who suggest changes to the website as needed to make it more accessible. Specialists from ARO and the LAD test multiple areas of the website using assistive technologies such as Read and Write Gold.
The College ensures its web content is accessible to all individuals by testing in a staging environment prior to deploying major changes on our live website. During this testing phase, web developers in the Office of Marketing and Communications check to make sure the changes follow WCAG 2.0 AA standards.
SUNY Broome web pages will be tested for appropriate contrast using the Color Contrast Analyzer Chrome extension which detects if the contrast ratio meets WCAG 2.0 standards.
Web Content Review Process
Web pages built by MarCom will go through the following process:
- Content gathering and development
- Proofing by staff editor
- Testing for compliance by MarCom web editors (using tools described below)
- Review for compliance by ARO
- Final review by department who requested changes
- Continuous review and updates by MarCom
- Immediate follow-up on any accessibility concerns submitted via our Web Accessibility Reporting Form by MarCom.
- Meet with ARO each semester to ensure that any students they work with who use assistive technologies are not experiencing problems.
Web pages currently in existence that require frequent updates will be checked on a regular basis for continued compliancy to WCAG 2.0 AA standards.
Tools and resources used to assess accessibility
- WAVE Evaluation Tool Chrome extension
- aXe Chrome extension
- Color Contrast Analyzer Chrome extension
- ADA Best Practices Tool Kit
- W3C Web Accessibility Guide
- Firefox Web Developer toolbar
Student Support Services
SUNY Broome’s Learning Assistance Department and Accessibility Resources Office work closely with the Office of Marketing and Communications to identify and address any accessibility concerns. If you have found an accessibility issue on the College’s website please report it using our Web Accessibility Reporting Form and it will be addressed it in a timely manner.
Resolving Accessibility Issues
If any content on the SUNY Broome website has been found to be inaccessible, the following steps should be taken:
- Report the issue using one of the following methods. Please include the URL of the page(s) where issue(s) are found.
- A MarCom team member will address the issue in a timely manner and follow-up accordingly.
If the issue(s) is not resolved in an appropriate timeframe, the Dean of Students should be contacted at +1 (607) 778-5681 or firstname.lastname@example.org.